by admin | Aug 15, 2022 | Business Development, Marketing, Sales
To my disappointment, your efforts have not resulted in an increase in retention. “What are you doing all day long?” Before I heard those words, I had just been hired for the position. A low-cost, scalable service model was expected to quickly improve...
by admin | Jul 4, 2022 | Business, Marketing, Sales
Getting a consumer to buy something is the happiest feeling in the world. However, losing a client permanently is the worst thing that can happen to a business. It’s certain that you’ll drop some weight. With vehicles, some individuals favour flamboyant...
by admin | Nov 1, 2021 | Business, Marketing, Sales
Mastercard’s “Priceless” campaign has had a significant impact on the company’s image over the past two decades and continues to this day. Service Metrics Calculator, which you may use for nothing However, What Made This Message So Effective?...
by admin | Aug 1, 2021 | Business, Business Development, Marketing
One question trumps almost any other when it comes to building a profitable business: How is your relationship with your customers? The current economic environment, is overflowing with options targeting the consumer market. This has lead to the challenge facing...
by admin | Mar 1, 2021 | Business, Business Development, Marketing
What does superior customer service really mean to you as an organisation? It can mean going the extra mile for your customers, even if there’s no additional reward in it. It can also mean continually providing the same excellent level of service over...