by Avon Collis | Apr 13, 2024 | Business, CRM, Productivity, Software Training, Technology
How to organise articles into categories in Zoho Desk which is a helpdesk software. This helps you to put similar articles together such as product info vs FAQs. This helps you customers to find information faster, find similar articles and help themselves event when...
by Kat Sorbello | May 23, 2022 | Business, CRM, Software Training
Let’s face it, you have probably attended a boring onboarding course where you had to learn how to use a system. You have probably vowed to NEVER put your staff in the same situation. But, when it comes time to show your staff how to use your system, you have probably...
by Kat Sorbello | May 10, 2022 | Business, CRM
Do you have a set of favourite business platforms that you like to use? That is a very broad question.What if I was to ask you, what is your favourite Project Management Platform? Or what is your favourite CRM Platform? I am sure you could answer me in a second. It is...
by Kat Sorbello | May 4, 2022 | Business, CRM, Technology
Have you ever been in a situation where you thought ‘I have used this piece of tech before, so I will use it again’? Or your employees have all recommended completely different CRM platforms based on their experiences? Or different managers are using different...
by Kat Sorbello | Apr 27, 2022 | Business, CRM
You have heard of the big CRM names: HubSpot, Salesforce, Zoho and Pipedrive (just to name a few). You already know about these platforms. But when you search Google for “which CRM should I use” so many more platforms than you can imagine are available. Of course, the...
by Ankit Choudhary | Apr 11, 2022 | Business, CRM, Marketing, Sales
Intriguing Sales Questions Would you want to learn more about the potential I believe [prospect’s rival] is overlooking?I observe that [prospect’s firm] employs [X approach]. Why?I’ve seen that [prospect’s firm] isn’t investing in [Y...
