by Avon Collis | Apr 13, 2024 | Business, CRM, Productivity, Software Training, Technology
How to organise articles into categories in Zoho Desk which is a helpdesk software. This helps you to put similar articles together such as product info vs FAQs. This helps you customers to find information faster, find similar articles and help themselves event when...
by Kat Sorbello | May 23, 2022 | Business, CRM, Software Training
Let’s face it, you have probably attended a boring onboarding course where you had to learn how to use a system. You have probably vowed to NEVER put your staff in the same situation. But, when it comes time to show your staff how to use your system, you have probably...
by Kat Sorbello | May 16, 2022 | Business, Software Training
Software training for staff members on how to use business systems is not a quick process. Also, it can sometimes seem to be too difficult. In one way or another, you have been in this situation. Either you have a new software platform (such as a...