by admin | Apr 1, 2021 | Business, Business Development, Marketing
EOFY for many accountants means long days of crunching the numbers, fielding never-ending client questions and managing tight deadlines, all the while trying to keep it together to survive the busiest time of year. But, there is an affordable way to stress less this...
by admin | Mar 1, 2021 | Business, Business Development, Marketing
What does superior customer service really mean to you as an organisation? It can mean going the extra mile for your customers, even if there’s no additional reward in it. It can also mean continually providing the same excellent level of service over...
by admin | Feb 15, 2021 | Business, Business Development, Marketing
Customer Relationship Management is a philosophy that sees marketing as a process of building long-term relationships with customers to keep them satisfied so they keep coming back” (Soloman, 2012) A CRM is one of the most powerful marketing tools in your arsenal and...
by admin | Jan 15, 2021 | Business, Business Development, Marketing
Recent events, throughout the world, have highlighted the need for businesses to be more flexible in providing digital tools to help clients and employees alike adapt to the ever-changing conditions we find ourselves in, all while staying on the frontlines of a wildly...
by admin | Dec 29, 2020 | Business, Business Development, Marketing
Improving efficiency in your business can often seem like a daunting and expensive experience. We often relate improving our processes with spending money. But it doesn’t always have to add an expense to your balance sheet. If you’re looking for ways to make things...
by admin | Dec 1, 2020 | Business, Business Development, Marketing, Startup Business, Technology
Following are some of the building blocks any digital transformation leader should focus on. The majority of the things about to be listed are based on a 2018 MIT Sloan Centre for Information System Research, including a building block not included in this research....