Relevate

Developer As A Service.
Get The Help You Need,
When You Need It.

Developer support packages from Relevate give your business a dedicated team for implementation, customisation, integration and ongoing support without the cost of a full time developer. Check out the monthly support hours if you need regular help. If you only need a little help, use the one time order form instead.

What Your Support Hours Cover

Implementation

Build your systems the right way with best practice advice so you can take advantage of all the prebuilt features.

Customisation

Configure the platform to suit your business's specific needs. Get the guidance you need to set it up the right way.

Integration

Connect your systems to the other platforms and systems you use in your business. Build custom workflows and save thousands.

Support

Get help when you need it, training and support. We take care of administrative tasks to keep you up and running when it counts.

Why Dev as a Service?

As you work with us you will have a ton of aha moments as you realise how much you can automate. New ideas follow along the way. While our goal is to work ourselves out of a job, it never quite happens because the growth opportunities keep expanding as your business responds to our work. Improve your sales processes and you need more staff and the HR systems to support them. Solving one problem creates the next (growing pains are a good thing).

Dev as a Service lets us become part of your team. We collaborate with you in a shared team space where you build your development backlog: your wish list of features and functions such as a reporting dashboard or a way to overcome a growth blocker. We meet regularly to go through the list, combine ideas, clarify what you mean, make recommendations and select the features that enter the development pipeline. This keeps us building the right things that align with your digital strategy instead of disconnected features.

Stand up meetings are a chance to show you what we have built, share ideas for improvement and get your feedback. This often works better than a one-off project because we adapt to your changing business and reprioritise development for the biggest and fastest impact. You share ideas asynchronously on a collaborative task board and add your team members to a shared chat forum where you can @mention anyone on our team. The team space also holds the large files, screenshots and videos needed to develop your systems.

How It Works

  1. Build your backlog - add your wish list of features and fixes to the shared task board
  2. Prioritise together - we meet regularly to clarify, combine and select what goes into the pipeline
  3. Build and release - we deliver monthly releases against your backlog
  4. Review in stand-ups - see what we have built and share feedback and new ideas

Ratings & Reviews

My business was growing rapidly but our CRM had simply not kept pace, and didn't have the capabilities we needed. I reached out to Avon from Relevate and discussed our needs. From the outset Avon was exceptional to deal with. He quickly understood what we needed and recommended a CRM which would fit our requirements. Avon, and the team at Relevate, helped set up our new CRM and went out of their way to guide us through. The results have been outstanding. ZohoOne has kicked us up two gears with some of the automation. I would highly recommend Avon and the Relevate Team.

SECMON1

When I decided to sign up for Zoho One I wasn't sure of what I was in for. Avon helped me to set up my Zoho, but he did more than just that. He supported me to create effective business processes and then showed me how to set that up in Zoho. He provides more than just software training, he is an all-rounder to truly support you in creating the right business processes, then digitalising them in Zoho to work smarter, not harder! I definitely recommend working with Avon and the Relevate team.

The Stella Way

Avon has helped me understand Zoho better. He is very easy to work with and has a lot of skills and knowledge. Also he is very friendly, helpful and approachable. This helps when you want to understand and use the system to effectively manage your business. I would recommend his services.

Jensen IP Analysis

Our Packages

Dev as a Service Packages are good for both of us. You get constant roll outs of new features to help you run and grow your business. We get to build a deeper understanding of your your business, your team and your clients so that we can make recommendations and anticipate your needs. It is more efficient than the stop/start nature of projects, easier on cashflow and easier to retain the same team on the task.

This mode of development helps deliver immediate value that benefits your business instead of waiting until the end of a project. Many of our clients start with a small project to get off the ground and continue with Dev as a Service to ensure that their tech stack keeps up with the pace of change in business.

Get Started.
No Lock in Contract.

Choose the monthly package that suits the pace of your business. Every plan gives you a shared task backlog, regular stand ups and monthly releases from a team that becomes part of yours. Not sure which fits? Start with Classic, our most popular plan, and talk to us about moving up as your backlog grows.

We want to work with you long term. We don't lock you in, we treat you so well that you don't want to leave.

Essentials

AUD 4000

Per Month Ex. GST

16 Hours Per Month

Fortnightly Standup

Task Backlog

Regular Releases

Standard Support

MOST POPULAR

Classic

AUD 6000

Per Month Ex. GST

24 Hours Per Month

Fortnightly Standup

Task Backlog

Regular Releases

Priority Support

Monthly Mini-Projects

Premium

AUD 8000

Per Month Ex. GST

32 Hours Per Month

Weekly Standup

Task Backlog

Regular Releases

Priority Support

Monthly Mini-Projects

Custom

POA

Need something more? Talk to us.

All prices are displayed ex GST.
* Unused credit expires 60 days after purchase date. Time consumed in 15 minute increments.

Frequently Asked Questions

What are developer support hours?

Support hours are time with a Relevate developer for implementation, customisation, integration and support. You can choose a monthly package or a one time pack.

Do unused hours expire?

Yes. Unused credit expires six months after the purchase date.

How is time measured?

Time is consumed in 15 minute increments.

What is the difference between the plans?

Essentials includes 16 hours a month with fortnightly stand-ups and standard support. Classic includes 24 hours with weekly stand-ups, priority support and monthly mini-projects. Premium includes 32 hours with the same features as Classic.

Can I get a custom package?

Yes. The Custom plan offers the same package options as a prepaid pack of hours, priced on application.

What platforms do you support?

We work across Zoho and other platforms, including Microsoft and Google infrastructure.